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Knowledgebase

Installation

Follow these steps to install Magoware  Management System

  1. Install NODE JS

    Make sure you install the latest version of nodejs
    Recommended : versions 7.x.x or 8.x.x of nodejs

  2. Download MAGOWARE Backoffice application from Github

    https://github.com/MAGOWARE/backoffice-administration.git

  3. Run the following command within the root folder of Magoware to install application libriaries:

    a) sudo npm install (in linux)
    a ) npm install (in windows)

    b) sudo npm install stripe (in linux)
    b) npm install stripe (in windows)

  4.  

    Make sure it is installed the latest version of npm

  5. Make sure you have MySQL installed on your server

    Create a database on MySQL server for Magoware management system to connect.

  6. After all libraries are installed, run the following command to start the server:

    sudo node server.js (in linux)
    node server.js (in windows)

    In order to run the web-server   it’s necessary to connect to your database
    Database information required
    database name (Created on Step 4)
    database host
    database username
    database password

    Make sure that the collation and charset of your schema supports the languages that you intend to use.

    For the moment the service is operational only in MYSQL database

  7. Login to start creating accounts and assets

    go to: http://YourDomain_or_IP/admin and login with username admin and password admin

INSTALLATION FEE

You can ask for our support to install the middleware for you. The installation fee is 130 $ and will be returned in case of purchasing the products.

Click the link below to continue with the payment and please send us your contact information to support@magoware.tv

paypal.me/MAGOWARE

75 responses to “Installation”

  1. paul says:
    June 19, 2017 at 11:00 pm

    …hi I was installing on linux Fedora 25 and found there were numerous references to dateformat and dateFormat int the js code … this caused crash exceptions till dateFormat ref was modified to dateformat.

    Reply
    • Iris Staro says:
      June 20, 2017 at 7:26 am

      Hello!
      Thank you for your interest in our middleware and for reporting this issue.
      In a few days a new version will be released and this is among the issues that will be fixed in the new version. For further information you can contact us on our e-mail address info@magoware.tv
      Have a nice day!

      Reply
  2. juan martinez says:
    July 18, 2017 at 8:05 pm

    I will be testing this MW, can you please tell me which Distribution is better?? under linux?

    Reply
    • Iris Staro says:
      July 19, 2017 at 7:58 am

      Hello!
      Thank you for your interest in our middleware platform.
      The developement and testing of the middleware is done mostly in Debian GNU/Linux 8 , so we recommend this distributor.
      For further information or assistance please contact us on our e-mail address info@magoware.tv
      Have a nice day!

      Reply
  3. Eric says:
    July 30, 2017 at 8:18 am

    Try several times to install on Windows 10 and Debian 8 but not successful.
    Any step by step to follow installation?
    Thanks

    Reply
  4. hidri says:
    September 26, 2017 at 10:45 am

    Hello,

    I am interested in your solution and I want to test
    I like to know how to install it
    there is no detailed installation procedure with step by step
    Thanks

    Reply
  5. Eduardo Muniz says:
    November 7, 2017 at 3:37 pm

    Hi, does your solution work with multicast or unicast only?

    Reply
  6. Isaac Kabi says:
    December 3, 2017 at 11:11 am

    Hello
    II am very interested in this technology
    But I wasn’t able to run some test on this
    Is the a step by step install documentation. I a have been strugging with this
    for days now. I really need help configuring this and

    Reply
  7. ali says:
    December 19, 2017 at 5:41 pm

    hello, i have already installed the midleware, but when i run “node server.js” command, i got database connection error, the error is about tables does not exist in database.
    database structures not automatically created
    output error example :
    SequelizeDatabaseError: ER_NO_SUCH_TABLE: Table ‘ magoware.epg_data’ doesn’t exist

    Reply
    • Iris Staro says:
      December 20, 2017 at 9:07 am

      Hello Ali!

      Thank you for contacting Magoware!
      This error is shown when the system is not connected correctly to the database. Please make sure you have installed the latest version of nodejs (recommended versions 7.x.x or 8.x.x).
      Try to delete the “config” file and copy again this folder on the server , and run again sudo node server.js

      For any question or assistance needed you can contact us on our support address : support@magoware.tv

      Regards
      Team Magoware!

      Reply
  8. Tex says:
    January 15, 2018 at 7:35 pm

    having issues with the installation and I already emailed .

    I download the file using wget or git ?

    Reply
    • Iris Staro says:
      January 16, 2018 at 8:32 am

      Hello Ted!
      Thank you for contacting Magoware!
      After downloading the Magoware files on your server , install nodejs (version 7.x.x or 8.x.x) and npm files within the rooted folder of magoware.
      Create a database on MySQL to connect to Magoware and run sudo node server.js to start the web-server
      For any further question or assistance needed don’t hesitate to contact us
      E-mail : support@magoware.tv
      Skype : MAGOWARE IPTV

      Regards
      Magoware Team

      Reply
  9. Masi Saffi says:
    January 20, 2018 at 11:03 pm

    What is the root folder? I cant find it on windows? plz help

    Reply
  10. Alex says:
    March 20, 2018 at 1:52 pm

    node 8.x.x is recommended
    but while installation there are warning that used packages are deprecated and not maintained (((((

    npm WARN deprecated nodemailer@2.7.2: All versions below 4.0.1 of Nodemailer are deprecated. See https://nodemailer.com/status/
    npm WARN deprecated swig@1.4.2: This package is no longer maintained
    npm WARN deprecated mailcomposer@4.0.1: This project is unmaintained
    npm WARN deprecated socks@1.1.9: If using 2.x branch, please upgrade to at least 2.1.6 to avoid a serious bug with socket data flow and an import issue introduced in 2.1.0
    npm WARN deprecated buildmail@4.0.1: This project is unmaintained
    npm WARN deprecated gulp-util@3.0.8: gulp-util is deprecated – replace it, following the guidelines at https://medium.com/gulpjs/gulp-util-ca3b1f9f9ac5
    npm WARN deprecated graceful-fs@3.0.11: please upgrade to graceful-fs 4 for compatibility with current and future versions of Node.js
    npm WARN deprecated minimatch@2.0.10: Please update to minimatch 3.0.2 or higher to avoid a RegExp DoS issue
    npm WARN deprecated minimatch@0.2.14: Please update to minimatch 3.0.2 or higher to avoid a RegExp DoS issue
    npm WARN deprecated graceful-fs@1.2.3: please upgrade to graceful-fs 4 for compatibility with current and future versions of Node.js

    Reply
    • Iris Staro says:
      March 20, 2018 at 2:12 pm

      Hello Alex!
      Thank you for contacting Magoware!

      This warnings appears when installing npm, and it is not a problem. What is important is to install npm within the rooted folder of Magoware
      For any further assistance you can contact us at support@magoware.tv

      Regards
      Magoware Team

      Reply
  11. Jonathan says:
    April 24, 2018 at 10:18 pm

    Buenas tardes
    luego de realizar la instalacion, al ejecutar nodeserver.js
    genera error de conexion a la base de datos

    MAGOWARE – Development Environment
    Environment: development
    Port: 80
    Database: iptv
    App version: 1.12.007 db.010
    App URL: localhost:80
    2018-04-24T22:16:13.040Z – error: Error connecting to database

    cual puede ser el problema ??

    Reply
  12. Edik says:
    May 19, 2018 at 1:43 am

    Hello
    Can i Install in Ubuntu

    Reply
    • Iris Staro says:
      June 1, 2018 at 9:05 am

      Hello Edik!
      Thank you for contacting Magoware!
      Yes , you can install on Ubuntu server , it’s the server we recommend most for the backoffice

      Regards
      Magoware Team

      Reply
  13. danny says:
    June 6, 2018 at 12:12 pm

    C:\Users\danny\Desktop\backoffice-administration-master>node server.js
    sync = true
    force = undefined
    ————————————-Starting server—————————-
    ————————
    2018-06-06T12:01:17.158Z – info: Initializing Sequelize…
    2018-06-06T12:01:17.766Z – info: Finished Connecting to Database
    2018-06-06T12:01:17.766Z – info: Initializing Stack…
    2018-06-06T12:01:17.766Z – info: Initializing LocalVariables…
    2018-06-06T12:01:17.766Z – info: Initializing Middleware…
    2018-06-06T12:01:17.797Z – info: Initializing ViewEngine…
    2018-06-06T12:01:17.797Z – info: Initializing Session…
    2018-06-06T12:01:17.797Z – info: Initializing Modules Configuration…
    2018-06-06T12:01:17.797Z – info: Initializing Helmet Headers…
    2018-06-06T12:01:17.797Z – info: Initializing Modules Client Routes…
    2018-06-06T12:01:17.797Z – info: Initializing Modules Server Policies…
    2018-06-06T12:01:17.922Z – info: Initializing Modules Server Routes…
    2018-06-06T12:01:18.453Z – info: Initializing Languages …
    2018-06-06T12:01:18.453Z – info: Initializing Error Routes…
    2018-06-06T12:01:18.453Z – info: Initializing Socket.io…
    Running HTTP server
    ————————–
    MAGOWARE – Development Environment
    Environment: development
    Port: 8081
    Database: iptv
    App version: 1.12.6 db.009
    App URL: localhost:8081
    module.js:674
    throw err;
    ^

    SyntaxError: C:\Users\danny\Desktop\backoffice-administration-master\config\lang
    uages\._en.json: Unexpected token

    hi please can you help me with this error I cant access the url after running node server.js

    Reply
    • Iris Staro says:
      June 11, 2018 at 9:02 am

      Hello Danny!
      Thank you for contacting Magoware!

      Please check on the following folder:/config/lib/express.js the following parameter if it’s declared this way :
      const language_folder_path = ‘./config/languages/’;

      If not, please modify it as above , and try again to run the server

      Regards
      Magoware Team

      Reply
  14. Jason says:
    June 28, 2018 at 1:39 am

    I keep getting the following error:

    const language_folder_path = ‘./config/languages/’;
    ^^^^^
    SyntaxError: Use of const in strict mode.
    at Module._compile (module.js:439:25)
    at Object.Module._extensions..js (module.js:474:10)
    at Module.load (module.js:356:32)
    at Function.Module._load (module.js:312:12)
    at Module.require (module.js:364:17)
    at require (module.js:380:17)
    at Object. (/home/cuppakar/lurnto.com/config/lib/app.js:7:13)
    at Module._compile (module.js:456:26)
    at Object.Module._extensions..js (module.js:474:10)
    at Module.load (module.js:356:32)

    ======

    just wondering how I can overcome this?

    Reply
  15. kiruban says:
    June 28, 2018 at 9:57 pm

    Hello what is the price of this product? or is it free?

    Reply
    • Iris Staro says:
      June 29, 2018 at 8:27 am

      Hello Kiruban!
      The management system is open source and can be downloaded from GitHUB. You can use the applications under Magoware brand on no charge. For customization we offer different packages, if you are interested please contact us at info@magoware.tv

      Regards
      Magoware Team

      Reply
  16. Donald Judge says:
    July 12, 2018 at 12:15 am

    Could you tell me I have set my node server up correctly and why do I have the files after it says the server is running?

    C:\Users\Owner\Documents\GitHub\backoffice-administration>node server.js
    sync = false
    force = undefined
    ————————————-Starting server—————————————————-
    2018-07-12T00:11:12.035Z – info: Initializing Sequelize…
    2018-07-12T00:11:18.763Z – info: Finished Connecting to Database
    2018-07-12T00:11:18.763Z – info: Initializing Stack…
    2018-07-12T00:11:18.763Z – info: Initializing LocalVariables…
    2018-07-12T00:11:18.763Z – info: Initializing Middleware…
    2018-07-12T00:11:18.763Z – info: Initializing ViewEngine…
    2018-07-12T00:11:18.763Z – info: Initializing Session…
    2018-07-12T00:11:18.779Z – info: Initializing Modules Configuration…
    2018-07-12T00:11:18.847Z – info: Initializing Helmet Headers…
    2018-07-12T00:11:18.847Z – info: Initializing Modules Client Routes…
    2018-07-12T00:11:18.847Z – info: Initializing Modules Server Policies…
    2018-07-12T00:11:20.489Z – info: Initializing Modules Server Routes…
    2018-07-12T00:11:26.675Z – info: Initializing Languages …
    2018-07-12T00:11:26.675Z – info: Initializing Error Routes…
    2018-07-12T00:11:26.675Z – info: Initializing Socket.io…
    Running HTTP server
    ————————–
    MAGOWARE – Development Environment
    Environment: development
    Port: 88
    Database: mysql
    App version: 1.12.007 db.010
    App URL: localhost:88
    2018-07-12T00:11:33.228Z – verbose: Executing (default): SELECT 1+1 AS result
    2018-07-12T00:11:33.228Z – verbose: Executing (default): SELECT `id`, `locale`, `log_event_interval`, `mobile_background_url`, `mobile_logo_url`, `box_logo_url`, `box_background_url`, `vod_background_url`, `assets_url`, `ip_service_url`, `ip_service_key`, `firebase_key`, `help_page`, `vod_subset_nr`, `activity_timeout`, `channel_log_time`, `email_address`, `email_username`, `email_password`, `analytics_id`, `old_encryption_key`, `new_encryption_key`, `key_transition`, `company_url`, `vodlastchange`, `livetvlastchange`, `menulastchange`, `googlegcmapi`, `applekeyid`, `appleteamid`, `applecertificate`, `akamai_token_key`, `flussonic_token_key`, `createdAt`, `updatedAt` FROM `settings` AS `settings` LIMIT 1;
    2018-07-12T00:11:33.329Z – verbose: Executing (default): SELECT `epg_data`.`id`, `epg_data`.`channel_number`, `epg_data`.`program_start`, `program_schedules`.`id` AS `program_schedules.id`, `program_schedules`.`login_id` AS `program_schedules.login_id`, `program_schedules`.`program_id` AS `program_schedules.program_id` FROM `epg_data` AS `epg_data` INNER JOIN `program_schedule` AS `program_schedules` ON `epg_data`.`id` = `program_schedules`.`program_id` WHERE `epg_data`.`program_start` >= ‘2018-07-12 00:16:33’;

    Reply
    • Iris Staro says:
      July 13, 2018 at 8:16 am

      Hello Donald!
      Thank you for contacting Magoware. Based on the logs you have sent looks like the installation is correct and the management system is running. If you have any specific problem please contact us at support@magoware.tv

      Regards
      Magoware Team

      Reply
    • Jason says:
      July 18, 2018 at 12:25 am

      Were you able to get it running? If so who do you use for your server ?

      Reply
      • Iris Staro says:
        July 18, 2018 at 9:02 am

        Hello Jason!
        Thank you for contacting Magoware!
        Could you please tell us which is the problem you are having on the installation ? If you need assistance please contact us at support@magoware.tv

        Regards
        Magoware Team

        Reply
        • Iris Staro says:
          July 18, 2018 at 9:09 am

          Hello Jason!
          Thank you for contacting Magoware!
          Please make sure the database credentials are correct (you can check it on the file db.connection.js)
          Also make sure that it is possible to connect to the database with those credentials.
          If you still continue to have the same issue please contact us at support@magoware.tv

          Regards
          Magoware Team

          Reply
  17. Rony says:
    July 22, 2018 at 1:44 pm

    Hi team,
    It will be really appreciated if you got step by step guide to install your software and configure it on Debain or Ubuntu Disrto.

    It will really make things easier as you can see from previous posts we all having same issue, as installation procedure not clear at all.

    RG
    Rony

    Reply
  18. Reza says:
    August 20, 2018 at 4:24 am

    Hi, Can I use node js version 9 or 10?
    Please advice.
    Thanks

    Reply
    • Iris Staro says:
      August 27, 2018 at 9:09 am

      Hello Reza!
      Thank you for contacting Magoware!
      We mostly recommend use node version 8.x.x because it is most stable and the features are supported

      Regards
      Magoware Team!

      Reply
  19. Jhon says:
    September 3, 2018 at 4:27 pm

    Buen día
    mi problema es que no lo puedo abrir
    ya lo instale y no lo he podido visualizar

    Reply
  20. Hernani says:
    October 10, 2018 at 3:45 am

    Hi
    There is a docker image to install the backoffice?

    Reply
    • Iris Staro says:
      October 10, 2018 at 7:45 am

      Hello Hernani!
      Thank you for contacting Magoware!

      The installation steps are described on this article and also on the github repository where you can download the source code. If you need help with the installation please contact us at support@magoware.tv , we will be glad to assist

      Regards
      Magoware Team

      Reply
  21. Terence says:
    November 2, 2018 at 9:41 am

    Dear Sir,
    I have finished the installation. How can I test my server? I installed your “MAGOWARE IPTV” APK from playstore. But I can only use the default server address to login as “guest/guest”. If I put my server IP address of “10.0.0.33”, the App alway tell an error.

    Reply
  22. Loai Zahra says:
    November 8, 2018 at 8:37 am

    Dears,
    I have installed backoffice Mangoware, and loged in as admin,
    I can not open Categories/genre or even create a channel
    and when trying:
    http://localhost:8011/api/Genres?_end=30&_orderBy=id&_orderDir=DESC&_start=0
    I get: { “message”: “User is not allowed” }
    I gave the user all permissions and still same problem.
    I am using the last version of magoware
    please help me

    Reply
  23. Santiago says:
    November 11, 2018 at 3:15 am

    Thank you Magoware for this open source OTT. I have installed and gone over all of the components (npm, MySQL, NodeJS, etc..). The website is coming up but when I try to logon as: username=admin, password=admin; the portal does not proceed to display menus.
    Can you please provide any assistance as to what exactly is missing with my Windows 10 configuration? Thank you again for the open source.

    Reply
    • Iris Staro says:
      November 12, 2018 at 10:34 am

      Hello Santiago!
      Thank you for contacting Magoware!

      The problem you are having may be related to the connection with the database. MySQL is installed also locally ? Please make sure the database credentials on the file : config/env/db.connection.js are correct.
      We can assist you on checking the error , by sending us the logs when running the server. Please send us the logs at support@magoware for further assistance

      Regards
      Magoware Team

      Reply
  24. Carlos says:
    November 13, 2018 at 6:58 pm

    Hello! The system was working fine, but when I made a logout, I tried to login again, but the admin password isn´t working (the same password, I´ve not changed). Where can I change the admin password?

    Reply
    • Iris Staro says:
      November 19, 2018 at 11:10 am

      Hello Carlos!
      Thank you for contacting Magoware !

      Have you tried to change the admin password , from the admin user edit on the right corner of the panel ?

      Regards
      Magoware Team

      Reply
  25. Pablo says:
    November 19, 2018 at 1:42 pm

    Thank you Support for this open source. Im getting closer to complete the configuration but also having issue connecting to database when running the node.js. Im running mysql is the same windows 10 platform. I have also checked the config file and updated password gew times but no luck. Do i need to set up a scheme on mysql acter I create de database? Any extra database permissions needed once account is established? Same as Santiago above, the portal is coming up but after I entered credentials (admin admin) nothing else happens.
    Thank you again!
    Pablo

    Reply
  26. Pablo says:
    November 26, 2018 at 3:29 am

    Hi Iris,
    I followed your advice and made sure to grant the user full access on mysql database but no luck. I’m still getting “142z – error: Error connecting to database”.
    Is there any logs I can provide to you?
    Thank you.

    Reply
  27. Nestor Cruz says:
    December 14, 2018 at 4:43 pm

    Hi

    I’m testing your system and following the steps of installation from https://github.com/MAGOWARE/backoffice-administration.

    I have the following problem I can access the login page, I have entered the credentials user admin and password admin, and I do not pass that point.

    No error is displayed on the screen
    the console message is next

    #sudo nodejs server.js
    ————————————-Starting server—————————————————-
    Running HTTP server
    ————————–
    MAGOWARE – Development Environment
    Environment: development
    Port: 8080
    Database: vodTest
    App version: 1.14.1 db.012
    App URL: localhost:8080
    { SITE_ID: ‘KMDK’,
    AES256_IV: ‘0123456789abcdef’,
    API_TYPE: ‘JSON’,
    SITE_KEY: ‘WxoXbCibLa6ZAuwIxlfG8ZaX3JzX68uZ’,
    PACK_KEY: ‘Ma6VRgtv0C40NAQfNShhRRLFljiHunAJ’,
    TEST_USERID: ‘morningstar1’,
    TEST_CID: ‘kombi2.stream_360p’,
    TEST_STREAM: ‘http://109.69.2.124:8337/testpallycon/kombi2.stream_360p/playlist.m3u8’,
    LIC_SERVER: ‘https://license.pallycon.com/ri/licenseManager.do’ }

    Reply
  28. Sam says:
    February 11, 2019 at 10:44 pm

    Hi,

    Everything is installed and I can load the login page but:

    user: admin
    pass: admin

    doesn’t login to the panel. What can be the problem?

    Debian 9, node 10.15.1, npm 6.4.1, Chrome

    Thanks

    Reply
    • Sam says:
      February 11, 2019 at 11:28 pm

      Tested on W10 but same problem.

      Reply
    • Iris Staro says:
      February 12, 2019 at 9:05 am

      Hello Sam!
      Thank you for contacting Magoware.
      The problem you are having may be related to the connection with the database, when you first run the management system.
      Please check the logs when you run : node server.js , if you see a log ” Error connecting to database”
      If yes, first make sure the database credentials are correct , and also if the user you are using has the right permissions.

      Shall you need further assistance please contact us support@magoware.tv

      Regards
      Magoware Team

      Reply

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